Ask the Oracle
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Live Help only $29.95
After you have completed payment a Technician will call the number you provide within 60 minutes during normal business hours.
All of our technicians have 20+years of experience in Heating, Air Conditioning, Refrigeration and Controls.
Get advice on equipment ranging from 6000 BTU AC to 200HP Chillers. From a 30,000 BTU Gas Fireplace to 20,000 MBTU Direct Fire Make up air equipment.
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Click here $29.95 USD
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Click here $29.95 CND
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Consulting Services
HVAC Oracle provides consulting on your immediate maintenance or repair situation along with assisting you to save money, reduce energy use and improve comfort.
"bad" advice can be expensive.
but how do you know when it is "good" advice or "bad"? A second opinion is the general rule of thumb. Creating something measureable to weigh out your decision. Knowlege is power is another one that comes to mind. HVAC Oracle will assist you in becoming an informed consumer with "LIVE TECHNICIAN". A licensed professional HVAC technician is at your disposal to answer questions and guide you to making a decision on your immediate HVAC issues. Responding to your call in as little as 60 minutes, a 15 minute consultation will cost $29.95.
To send a qualified technician to your home or place of business is expensive.
Most shops have a minimum charge of $100 and can be as high as $200. When you call to talk to some one, all they can due is schedule an appointment. Unless you have an established account, you may have to pre authorize your credit card for the minimum charge before you even see a technician. The person on the phone cannot even give you basic advise over the phone, because the technician is not available on the phone.
A large number of service calls are standard maintenance.
Push a button, reset a breaker or flipping a switch and the AC is going again. Wouldn't it have been nice if they had mentioned that over the phone before you spent the money?
When a technician is dispatched they have very little information
Even if you have used the company before the technician does not know what the situation is until they arrive on site. If you do a little bit of preparation work before the technician arrives. In this way you may reduce their time on site and even advise them of what parts they need before they arrive. Eliminating that 2nd trip to your site. You are paying as much as $2.00 per minute for their time. You want to maximize there time as best you can.
Are you sure what the technician did was necessary?
Many people have seen the news report where technician are caught on camera making false statements, changing parts unnecessarily, and condemning equipment in order to inflate the bill. Of all the service technicians I have meet, about 20% are very good at what they do. 30% are adequate but about 40% are poorly trained or lack experience and 10% are out right crooks who will rob you blind, and never break the law. Guess who makes the most money? That gives you about a 50/50 chance that your are going to get a good job and 1 in 5 you will get a Top Gun. By hiring us as your representative, we can review your invoice, check pricing, and even talk to company or technician directly on your behalf before, during or after the service call.
Can't seem to find the problem.
If you have a piece of equipment is continuously causes a problem. Too Hot, too cold, runs all the time or breaks down frequently. We can help you and your technician identified the problem. Use one of our inspection forms to gather the technical information and send it us. Our senior technicians will review the information and can even consult with the manufacture on your behalf.
Get more from your maintenance staff.
Do you have power engineers, electrician, millwrights or plumbers on staff. These skilled technicians can keep you plant or building in operations and perform almost any task, provided they have the right information. All they need is a little guidance from some one with HVAC and/or Refrigeration experience and they will be able to resolve most problem without an outside contractor.
Are you a DIY'er-
Want to do the work your self? Many people like the independence of doing all the work themselves or they may have no choice but to do it themselves. Weather it is by choice or circumstances we can help.
Remote or isolated areas.
No matter where your are in this world from Kugluktuk in the Nunavut Territory Canada or Aleutian Islands in Alaska or Toamasina, Madagascar we can help. As long as you have an Internet connection and phone we can help you to resolve any heating, ventilation, air conditioning or refrigeration problem. We can even send you the tools needed and instruction on how to use it.
General Inquiry
Use this form to ask general or business related question.
Request Service
Need someone to service your equipment on site. Fill out our form and we will pass it on to a local qualified contractor in your area.
Part Inquiry
Can't find what you want, use this form to send a note to our parts department. Provide as much information as you have, and we will do the rest. Quotes normally sent the same day.
Replacement Motor
Many motor parameters are needed to match to find the right after market replacement. We have made it easy for you by listing them on this on line form with drop down menu selection.
Try one of our inspection forms for free-
We will send you evaluation copy in Email and Custom PDF format for your records.
Request a Technician Help
We have several-experienced technician that can help you resolve just about any issue you may have with HVAC, Refrigeration, Hot Water or Steam Boilers and Controls. Most companies charge over $100.00 or more for these guys to come to your door. They are great at finding the right solution. If you are experiencing multiple or frequent breakdowns that your contractor can't seem to resolve, we can help them find the solution. This is currently a free service as long as our technicians are willing to reply for free. If you would like to guarantee a response, or if the answer requires thought, then please complete the payment $19.95 by clicking on the payment link after your form is completed
Residential Split AC Inspection
Every spring before the cooling season begins, the AC equipment should be checked over. This handy checklist will guide you through the steps and help you to keep the cool, even on the hottest days of the summer. More AC's quit on the hottest day of the year then any other, and had preventable problems that this checklist would have spotted. Want to make sure the job is done right, print out the form and have your AC Technician collect the information. Fill out the form Online and hit the submit button to send it to our senior technicians. Complete the $19.95 payment and our senior technicians will review the inspection and send you a report. They can spot problems that Junior Techs will often miss. Preventing costly breakdowns before they can occur.
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